Paul Johnson is the Owner/President of 1st Alliance. He has been in insurance as an agent since April 1st 2001. After 3 years with a direct insurance writer, he decided to open an Independent Insurance Agency in the Olive Branch, MS area. He knew how important it was to have many insurance carriers to be able to quote through since each person's situation is different. He also wanted to open the first, "all friendly staff" agency in the insurance industry. He was very focused on finding the right agents/customer service representatives to meet each customer's need no matter how difficult the situation might be. He challenges anyone to find friendlier people with only one focus in mind and that focus being to help people find the best insurance for the money. He makes one promise and one promise only and it is that each time you call 1st Alliance Insurance, you will find the staff ready and willing to help you in every way possible even if that means referring you to someone else that could meet your needs better. He wants you to take the challenge and call 1st Alliance Insurance today! You'll be glad you did.
Marie McDaniel Caruth is an Agent/Producer with 1st Alliance Insurance. Marie has over 20 years experience in the insurance industry. She has been with 1st Alliance since January of 2008. Over the years she has quickly developed a loyal book of business. She resides and works in the same town she grew up in. She is dedicated to building long term relationships of trust, professionalism, and friendship. Marie is licensed in both Property and Casualty as well as Life and Health Insurance.
Vicki Keen has been with 1st Alliance since the business opened in August of 2004. This is her first experience in the insurance industry and she has found her calling. She loves what she does and it shows when she is on the phone with a client or potential client. Prior to this, Vicki was a successful hair stylist in Jackson, MS where she worked for over 30 years. This experience has given her much understanding of customer service and she is great at it!!! Vicki is the agency's office manager and is also a producer.
Christy is an Agent/Producer at 1st Alliance Insurance, and has been with the agency since April of 2013. Although originally from Mississippi, she moved here from Sherwood, Arkansas in 2013. She has a great personality and is more than willing to meet each of her clients needs no matter what the problem is. Christy WILL find the solution for each one! She is very friendly and loves to know her clients on a personal level. She writes Property and Casualty Insurance. Christy has two daughters, 13 and 18 and loves spending time with them every chance she gets that she isn't at work!!
Donna is an Agent/Producer with 1st Alliance Insurance. She has over 25+ years experience in the wholesale/MGA Commercial Insurance Industry. She has been with 1St Alliance Insurance since May of 2015 and is currently growing a commercial book of business for the agency and is excited in doing more! She is very Customer Service oriented, and will always find a way to get the best Insurance Company for your commercial needs.
About 1st Alliance Insurance Agency
Our agency is a locally owned independent agency located in the heart of Olive Branch, MS. We service the insurance needs of Olive Branch, Southaven and the surrounding area.
Owner/Agent, Paul Johnson was born in Memphis, TN., to Dr. and Mrs. Richard Johnson. As the son of a pastor, Paul and his three siblings moved several times while growing up in MS. With each move he gained more and more knowledge and interest in the people of this great state. It was during these years that Paul realized his need to give back to his community.
As a young adult he moved to Jackson, MS, to attend Hinds Jr. College and Mississippi College, where he met his wife, Holly. He went on to finish his education at Mississippi State University. After they married, Paul and Holly relocated to Corinth, Mississippi where Paul began his career in the insurance industry, while Holly pursued her career in physical therapy. In 2004, Paul was given the opportunity to go back to his roots and open an insurance agency of his own in Olive Branch. Paul, Holly, and their three children now reside in Olive Branch where they are raising their family and continue to serve the Lord and the people of this strong community.
Here at 1st Alliance we take that same pride in helping you and your family. Whether you need home, auto, health, life or commercial insurance, give us a call and let us do all the work for you. You can also go to the request a quote tab and we will be glad to call you. We have many top rated companies to quote through. We know that one of those companies will be just right for you.
Quality of service!
great and timely customer service!!! always provide timely response to email, phone and inquires for information, and questions.
Both Paul and Christy have been able to help me out with insurance over the past couple years. They worked hard to find me the best rate in a timely manner. Both have been kind, friendly, and nothing but professional in the ways they have carried out their business. I highly recommend 1st Alliance to all my friends and family looking for better quality and better rate insurance.
Professional and friendly
Very responsive and friendly staff. Looks for the best that fits each individuals needs.
Best Service Possible
1st Alliance has been the friendliest and most helpful insurance agency I've ever dealt with in my 25 years of driving. Paul Johnson and his staff are quick to respond to any questions or quotes I may have...I will continue to refer 1st Alliance to friends and family...everyone needs an insurance agency like 1st Alliance!!!
Very professional and friendly with very competitive rates
The team at 1st alliance goes above and beyond to make sure all of my insurance needs are met for home, life and auto. Very courteous and friendly staff, I think of them as friends and family more than anything else. I would and do highly recommend 1st alliance to all of my coworkers, friends and family as I know they will provide top notch service at very competitive rate. If anyone is looking please do yourself a favor and stop by or give 1st alliance a call, you will be glad you did!
Great customer service. Always easy to contact someone. The staff greatly assisted with insuring a special recreation vehicle that had difficult VIN # and 1st Alliance was persistent in getting it all resolved and insured. It would have been a long hard drawn out process for anybody else.
The team at 1st Alliance is super friendly! They have always been very helpful the times I've had to call or visit the office. Very good in remembering me as a person, not just a customer; a sign of great customer service. Thank you 1st Alliance for always being there when I need you!
I can honestly say I have no problem recommending 1st Alliance to my friends and family as their insurance company! The staff is very knowledgeable and thorough. They are all so friendly, and Mr. Johnson runs a first rate insurance agency. I feel very secure having 1st Alliance taking care of my insurance needs!
I am thrilled to find an insurance agency who is friendly and always ready to help me with ALL my insurance needs. If I have a quick question they are eager to listen and help me figure out the best route to go and the best policy to meet my needs. I am a very pleased client!
They were very helpful in making sure I got everything I needed. The office personal was awesome and easy to talk to Thanks
Love it! Anything I need I can call or text my agent.
They are always accessible and helpful when I call. Always get back to me asap.
They now handle all my insurance needs. Our home, cars, medical, etc. I've been unable to beat their prices. Always reasonable. Recently we moved to a rural area in Mississippi. Our home insurance is almost half. I am grateful for their service to me and my wife.
Donna Rigsby loan officer
I work with many clients. which in the mortgage business we try to give as much service to the customer as we can. 1st Alliance Insurance Agency is a top rated insurance co in Desoto co . They are very professional. They go the extra mile to help the customer. i am able to walk into there office with my client or call and get fast service. I would recommend 1st Alliance to any and everyone that i come in contact with. For Homeowners , car life and any type of Insurance that they provide.
Great service! Above and beyond!!
I have had my insurance with them for a long time and they are so great to work with!! I like the fact that they can quote through many companies to find the best quote!! I have been with many companies that they represent and it's nice!! Thanks guys.
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